How to Add the Correct APN
How to Add an APN:
- Press the red button on the camera to wake it up and enter 3333.

- Tap Settings.

- Scroll down and tap Add APN.

- A window will pop-up and beep as it looks for the QR code using the Road Facing Camera lens.
Point the Road Facing Camera at the QR code below.

Note:
You must use the Road Facing Camera to scan the APN. Scanning it with your mobile device will not add the APN to the camera.
- Once scanned, it will show a Confirm APN screen.
- Tap on the < next to Confirm APN.

- Go back to Settings.

- Go to Select APN and confirm Data641003 is selected.

Exit to main screen.
Note:
It may take 1-2 minutes for Internet connection to re-establish.
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