How to Grab Driver Footage From the SD Card

How to Grab Driver Footage From the SD Card

View driver footage from your laptop/computer. This is an alternative method for viewing footage outside of our platform. There are 3 options that you can use to plug your SD card into your computer.

3 Different Options:
  1. Using an SD card reader. This is useful if your computer does not have an SD/micro SD card slot.

  2. Using the built-in micro SD card slot. This only works if your computer has this pre-installed.



  3. Using a micro SD to SD adapter. Your computer will need a built-in SD card slot for this option to work.



    You insert your micro SD card into the adapter and then connect it to your computer.

To View Driver Footage From an SD Card:

  1. Turn off the dash cam.
    Note
    For step-by-step instructions on how to turn off the dash cam, please reference this article.

  2. Use the special screwdriver that was included in the box when you purchased the dashcam to remove the safety screws that lock the cover over the SIM and SD card slots.
    Note
    A magnet under the cover is used for detection. When the protective cover is opened, a tamper event is triggered.

  3. Remove the SD card by gently pressing on it and releasing it. It should pop out.



  4. Connect the SD card to your computer using one of the 3 methods above. It should be detected automatically.

  5. Open your file explorer and go to your SD card.



    From here, go to SD (D:) > Android > data > com.surfsolutions.surfdash2 > files > Movies. This will show all the dates recorded by the dash cam.


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