This guide will go over how to re-seat your SD Card. This is useful if your SD Card is not being detected.
Reseating the SD Card:
Using the special screwdriver provided to you in the box when you first purchased the dash cam, remove the safety screws that lock the protective cover over the SIM and SD Card slots.
Note A magnet under the cover is used for detection. When the protective cover is opened, a tamper event is triggered.
Remove and re-insert the SD Card. It is spring-loaded, so you need to push down to make it pop up.
Put back the protective cover and make sure it is securely tightened (not overly tightened) in-place.
Confirm the SD Card is working by checking to see if there is a blinking red dot
in the bottom left of the camera's home screen. This indicates that it is recording and writing to the SD Card.
Note If it is not working, there will be an icon of an SD Card with a slash through it.
We recommend the following SD cards for purchase, depending on your storage needs: SanDisk High Endurance Card: SanDisk 512GB High Endurance Video microSDXC Card with Adapter for Dash Cam and Home Monitoring Systems - C10, U3, V30, 4K UHD, Micro SD ...
View driver footage from your laptop/computer. This is an alternative method for viewing footage outside of our platform. There are 3 options that you can use to plug your SD card into your computer. 3 Different Options: Using an SD card reader. This ...
This article explains what the SD card is used for, how to install it, when it’s needed, how to enable it in the Fleet App, and how to format it if necessary. What is the SD Card Used For? The SD card is used to extend the RZ1’s memory capacity and ...
Q. How can I change the date and time on my dash cam? A. The date and time are determined by the mobile network of the dash cam. You cannot manually change the date or time. You can however change the format of the time in the Settings menu of the ...
This process shows how you can access your settings tab and every setting you can change, with an in-depth explanation. Accessing the 'Settings' Tab: When you are in park with the parking brake on, the ignition on, and the door closed, press the ...