How to Reseat Your Dash Cam's SD Card

How to Reseat Your Dash Cam's SD Card

This guide will go over how to re-seat your SD Card. This is useful if your SD Card is not being detected.


Reseating the SD Card:

  1. Using the special screwdriver provided to you in the box when you first purchased the dash cam, remove the safety screws that lock the protective cover over the SIM and SD Card slots.


    Note
    A magnet under the cover is used for detection. When the protective cover is opened, a tamper event is triggered.

  2. Remove and re-insert the SD Card. It is spring-loaded, so you need to push down to make it pop up.

  3. Put back the protective cover and make sure it is securely tightened (not overly tightened) in-place.

  4. Confirm the SD Card is working by checking to see if there is a blinking red dot 
     in the bottom left of the camera's home screen. This indicates that it is recording and writing to the SD Card.
    Note
    If it is not working, there will be an icon of an SD Card with a slash through it.

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