User Roles and Permissions

User Roles and Permissions

It's important to assign the correct user role to the correct user to provide access while limiting access to specific areas of the platform. Below is a guide to what roles allow what access.
Privilege
Customer Administrator
Dispatcher
Driver
Driver with DVIR
Driver with Maintenance
FID and Driver Only
Fleet Manager
Media Only User
Media Restricted User
SOC User
View Only User
Add DVIR
X
X
X
X
X
X


X


Generate Reports
X
X



X


X

X
Impersonate Users
X










Manage Alerts
X




X


X


Manage Assets
X




X





Manage Asset Alerts
X




X





Manage Asset Maps
X




X





Manage Drivers
X
X



X


X


Manage Fleets
X




X


X


Manage Maps
X




X


X


Manage PM Rules
X



X
X


X


Manage Users
X










Review Actions
X
X



X


X


See Action Board
X
X
X

X
X
X
X
X

X
See Alerts
X
X



X


X

X
See Assets
X
X



X




X
See Asset Alerts
X
X



X




X
See Asset Maps
X
X



X




X
See Asset Status
X
X



X




X
See Customers
X
X



X


X

X
See Dashboard
X
X
X

X
X


X

X
See Drivers
X
X
X

X
X
X
X
X
X
X
See Fleets
X
X
X

X
X


X

X
See Links
X
X



X


X

X
See Maps
X
X
X

X
X

X
X
X
X
See PM Rules
X
X



X


X

X
See Vehicles
X
X
X

X
X


X
X
X
See Vehicle Status
X
X
X

X
X

X
X
X
X
Update Asset
X




X





Update Customers
X










Update DVIR
X
X
X
X
X
X


X


Update PM History
X
X


X
X


X


Update Vehicles
X
X



X


X


View DVIR
X
X
X
X
X
X


X

X
View HD Video
X
X



X
X
X


X
View Live Stream
X
X



X

X


X
View Snapshots
X
X
X

X
X
X
X


X
View Timeline
X
X








X



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