Vehicle Status Help
The vehicle status page is a hub for all of your vehicle activity. Here you can see your different vehicles, statuses, recent snapshots and driver profiles.
Pulling Up Videos and Snapshots:
- First, log in to our platform at https://hdfleet.net and click on the Status tab.
- This will show you all the vehicles in your fleet. From here, select the vehicle you want to view.
- A window will pop up. You have the option to view your vehicle's snapshots, HD video, live video, media history, trip history and event history.
Checking Your Vehicle's Last Location:
- Click on the address in the Last Location column. Vehicle Maps will automatically open up and pinpoint the last location. You can access vehicle trails, snapshots/videos and other features associated with the Maps interface.
Last Status of Vehicle:
This column shows the last registered event of your vehicle using color-coded indicators.
Below are different status types you will see:
Show the vehicle is turned off and currently parked | Shows vehicle has been idling for at least 120 seconds | Shows vehicle has been idling for more than 240 seconds |
Shows the vehicle is in motion or has been off for less than 60 seconds | Shows the vehicle has not checked in for over 30 days |
Last Snapshots:
- Click on any thumbnail in this column to view the full size images.
- You can save them to your computer by clicking the Download button below the image.
Driver:
This column displays the current or most recently assigned driver via manual assignment, QR code, or Facial ID (FID).
- Unassigned: No driver has been assigned via manual assignment or QR code. If Facial ID (FID) is on for the vehicle, you should never see this status.
- Driver Name: The name of the driver that is currently assigned to the vehicle.
- Blank: When Facial ID (FID) is initially turned on the driver will show blank. Any previously assigned driver will be cleared.
- Identifying: The Facial ID (FID) system is attempting to identify the driver. It will send up to 3 videos for identification, with 5 minutes between each attempt. It will only send a second video if the first one fails to identify the driver, and a third if the first and second both fail to identify the driver. If it fails to identify the driver after the third video, the status will change to Unrecognized.
- Unrecognized: The Facial ID (FID) system has failed to identify the driver and the driver must be assigned after the trip is complete.
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