Use the tri-wing screwdriver that was included in the box when you purchased the dash cam to remove the safety screws that lock the protective cover over the SIM and SD card slots.
Note A magnet under the cover is used for detection. When the protective cover is opened, a tamper event is triggered.
Verify that the SD Card is securely inserted.
Move on to the following steps of formatting the SD Card.
Formatting Your SD Card:
When you are in park with the parking brake on, the ignition on, and the door closed, press the touchscreen to view the PIN screen.
Enter the default PIN of 3333 to unlock the dash cam, or use your PIN if you have already set it up.
Press Settings.
Select Format SD card.
Warning Formatting your SD Card will erase all data that is on it.
To confirm the SD Card is working, check to see if there is a red blinking dot in the bottom left of the camera's home screen. This indicates that it is recording and writing to the SD Card.
Note If it is not working, there will be an icon of an SD Card with a slash through it. If you see this, please contact support.
This guide will go over how to re-seat your SD Card. This is useful if your SD Card is not being detected. Reseating the SD Card: Using the special screwdriver provided to you in the box when you first purchased the dash cam, remove the safety screws ...
Back up and save the information on an SD card to prevent loss of data. This process is especially important if the data may be overwritten or when planning to reformat the SD card. To Back Up the SD Card: Turn off the dash cam. a. After you have ...
View driver footage from your laptop/computer. This is an alternative method for viewing footage outside of our platform. There are 3 options that you can use to plug your SD card into your computer. 3 Different Options: Using an SD card reader. This ...
After you have received your AI-12 dash cam, a SIM card may already be inserted. If not, you will have to insert your own. You may also need to replace SIM cards at times. Inserting or Replacing a SIM Card: Remove the protective cover using the ...
Please refer to this checklist to make sure that all the necessary steps for installation are completed. Installation Checklist: Insert and format your SD card. Insert and set up your SIM card. Mount the dash cam to your windshield. Connect the dash ...
Note
Warningin the bottom left of the camera's home screen. This indicates that it is recording and writing to the SD Card.